Finntastic Tours respects the privacy of visitors to our website and complies with the EU General Data Protection Regulation (GDPR).
What we collect
We collect personal information you provide directly — for example, your full name, email address, and phone number — when you make a booking, use our contact form, or email us. We only collect what you choose to provide; if certain information is withheld, we may be unable to process your booking.
From business customers, we collect business information including company name, VAT Number, Business resgistration number, billing email address, address, name of a contact person, and phone number.
When you pay online, your payment details are sent directly to Stripe and are not stored on our servers. Stripe’s own privacy policy governs how they handle this data: https://stripe.com/privacy
How we use it
Your information is used solely to manage your booking and respond to your enquiries. We do not sell your data or use it for unrelated marketing without your consent. We share information with third parties only where necessary to deliver your booking — for example, with tour guides, transport partners, or our booking/payment processor.
Cookies
This website uses cookies — small text files stored on your device — to help the site function properly and, where applicable, to understand how visitors use the site (for example, via Google Analytics). By continuing to browse, you consent to our use of cookies as described here. You can disable cookies in your browser settings, though some site features may not work correctly as a result.
Your rights
Under GDPR, you have the right to request access to, correction of, or deletion of your personal data. To exercise these rights, contact us at info@finntastictours.fi.
Third-party platforms
If you book a Finntastic Tours experience through a reseller platform (Viator, GetYourGuide, TripAdvisor, Airbnb Experiences, etc.), that platform’s own privacy policy also applies to data you provide to them directly.
Contact
Questions about this policy can be sent to info@finntastictours.fi.